Shipping Policy

Shipping Policy

  • If your package is lost in transit please email us at jacandjujuboutique@gmail.com. We will file a claim for the package. USPS mail must be in transit for 15 days before we can file a claim for the missing package.
  • If your package cannot be located by USPS we will reship your items if they are available or we will refund your order.
  • We are not responsible for stolen packages. If the shipping carrier confirms delivery we are unable to issue a refund. You will be responsible for contacting the carrier regarding your missing package. 
  • We are not responsible for carrier shipping delays  Please contact the carrier directly if your items are not delivered on time. 

Carrier contact numbers:  USPS 1-800-275-8777   UPS 1-800-742-5877